Shipping policy
Shipping Policy
Last Updated: August 1, 2026
Thank you for shopping with Shophhome. We are committed to delivering your order as quickly and safely as possible. Please review our shipping policy below.
Order Processing
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Orders are processed within 1–3 business days after payment has been received.
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Orders are processed Monday through Friday, excluding public holidays.
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Once your order has been shipped, you will receive a confirmation email with tracking information (where available).
Shipping Times
Estimated delivery times are:
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Domestic Orders: 2–7 business days
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International Orders: 7–21 business days
Please note that these are estimated delivery times only and may vary due to weather conditions, customs processing, carrier delays, or other circumstances beyond our control.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery location and the shipping method selected.
We may occasionally offer free shipping promotions. Any applicable offers will be displayed on our website.
Tracking Your Order
If tracking is available for your shipment, you will receive a tracking number via email once your order has been dispatched. Please allow up to 24 hours for tracking information to become active.
Delayed Deliveries
While we strive to deliver orders within the estimated timeframe, delays can occasionally occur. We appreciate your patience and recommend allowing a few additional business days before contacting us regarding a delayed shipment.
Incorrect Shipping Information
Please ensure your shipping address is accurate before completing your purchase. We are not responsible for delays or additional shipping charges resulting from incorrect or incomplete address information provided at checkout.
If you notice an error in your shipping address, please contact us as soon as possible at Shophhome@gmail.com. We will do our best to update your order before it is shipped, but we cannot guarantee changes once processing has begun.
Lost or Damaged Packages
If your order arrives damaged or appears to have been lost during transit, please contact us within 7 days of the expected delivery date. Include your order number and, if applicable, photos of any damage so we can assist you as quickly as possible.
International Orders
International customers are responsible for any customs duties, import taxes, or other fees imposed by their country's customs authorities. These charges are not included in the purchase price or shipping cost unless otherwise stated.
Contact Us
If you have any questions about shipping or your order, please contact us:
Email: Shophhome@gmail.com
Store: Shophhome
We appreciate your usiness and thank you for choosing Shophhome.